SCMH E-News Q4 2017
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SCMH E-News Q3 2017
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Lithium-Ion Battery Option For EJE 120 Walkie Pallet Truck Introduced by Jungheinrich®
Introducing the Jungheinrich® lithium-ion 24-volt battery option for the EJE 120 walkie pallet truck—a maintenance-free battery featuring an impressive life expectancy of up to 3,000 discharge. Benefit from reduced total operating costs for the EJE 120. Contact your SCMH sales manager now to learn more. 1-866-SCMH-CAT
MCFA Awarded NJPA Contract for Procurement
Mitsubishi Caterpillar Forklift America, Inc. (MCFA) was recently awarded a National Joint Power Alliance (NJPA) national contract for procurement of “Forklifts, Lift Trucks, and Related Material Handling Equipment, Attachments, Accessories and Services.” View here: http://www.njpacoop.org/cooperative-purchasing/contracts-fleet/heavy-ag-equipment/mitsubishi/
As an MCFA-owned dealership, SCMH benefits from the alliance as part of a select group of world-class vendors. Procurement opportunities SCMH can deliver on in Southern California are Mitsubishi forklift trucks, Cat® lift trucks and Jungheinrich® warehouse products.
About NJPA: NJPA’s cooperative contract purchasing leverages the national purchasing power of more than 50,000 member agencies while also streamlining the required purchasing process. As a municipal national contracting agency, NJPA establishes and provides nationally leveraged and competitively solicited purchasing contracts under the guidance of the Uniform Municipal Contracting Law. Joint Powers laws enable members to legally purchase through our awarded contracts. For more information on NJPA, please visit: http://www.njpacoop.org/about-us
SCMH Launches SoCal’s First Ever Material Handling Uptime Guarantee
27 JANUARY 2017, WHITTIER, CA Southern California Material Handling (SCMH) launched Southern California’s first and only uptime guarantee for businesses whose operations involve material handling.
Mike Wolfe, SCMH Chief Operating Officer, announced comprehensive guarantees covering service, parts, new, premium pre-owned, and rental equipment. Detailing the benefits to customers of each guarantee, Wolfe emphasized that SCMH, more than ever, is positioned to fully support its products and services given the proven quality and reliability of its brands and its confidence in the competence of its manpower resources.
SCMH guarantees that:
- Brand new equipment will perform to customers’ satisfaction or SCMH will buy it back within 30 days.
- Customers can buy premium pre-owned forklifts from SCMH with 100% confidence in its performance or SCMH will take it back within 90 days.
- Zero breakdowns of lift trucks on SCMH’s PM service or labor and loaner are free.
- Lift truck parts will ship next day or customer gets it free.
- SCMH technicians will get to customer location within four hours of service call or first hour of labor is free.
- Rental delivered as promise or no delivery charges apply.
“The SCMH difference is, we are committed to bringing customers what we do best. Everyday. And we are prepared to back it up and stand behind our name.” Sales General Manager Alfred Gallegos shares.
The SCMH brand promise of Uptime Guarantee resulted from the collective inputs of its employees who went through internal exercises of what best represents their commitment. It was succeeded by rigorous training and values re-orientation associated with exceeding customer expectations. “As the market transforms, companies need to adapt, and SCMH has assured its customers time and time again, that it is continuously evolving to respond to their needs.” shares Ruben Muñoz West LA parts and service representative for over 10 years.
At the core of its business is providing service and maintenance for nearly all lift truck brands, types, capacities, of various applications. Jim Routh, technician of 17 years at SCMH is proud to support the Uptime Guarantee saying “we believe in the quality of our work and have always stood behind it, only this time, we’re prepared to deliver in bigger, bolder strokes.”
Details of the SCMH’s Uptime Guarantee may be viewed at https://www.scmh.com/uptime-guaranteed/ or by calling 1-866-SCMH-CAT for details and program qualification.
Jungheinrich ETV C16/C20 Named Product of the Year
Southern California Material Handling (SCMH) is proud to share that the Jungheinrich ETV C16/C20 series was announced product of the year by the Material Handling Product News. In a press release published yesterday by Mitsubishi Caterpillar Forklifts America (MCFA), the moving mast reach truck series available in Southern California at SCMH, was named “Reader’s Choice” awardee. Following is the press release dated April 28, 2016.
HOUSTON (April 28, 2016) – Recognized for manufacturing and design of innovative warehouse products, Jungheinrich® today announced that the ETV C16/C20 moving mast reach truck series has been named a Reader’s Choice “Product of the Year” by Material Handling Product News for North America. The Jungheinrich ETV C16/C20 moving mast reach truck series was selected for its rapid acceleration, precise speed control, smooth directional changes and longer forklift operating times.
“We’re honored to have the Jungheinrich ETV C series named as ‘Product of the Year’,” said Chad Munger, product line manager at Mitsubishi Caterpillar Forklift America Inc. (MCFA), the provider of Jungheinrich warehouse products in North America. “The ETV C moving mast reach truck series is designed with advanced AC technology, allowing it to run up to two shifts on one battery charge in addition to featuring excellent drive, lift and steering capabilities for greater productivity. These products are also equipped with super elastic tires and high ground clearance for combined warehouse and outdoor use with different floor types.”
The Jungheinrich ETV C16/C20 series can reach lift heights up to 24 feet, transport loads up to 4,400 pounds and work in aisles as narrow as 9 feet.
The Reader’s Choice “Product of the Year” award honors solutions that advance materials handling systems and equipment within manufacturing facilities, distribution centers and warehouses. Other companies on this year’s “Product of the Year” list are featured in the March 2016 print issue of Material Handling Product News’ and online at www.mhpn.com.
SCMH Q4 2015 E-News
Jungheinrich Moving Mast Reach Truck Wins MHPN First Readers’ Choice Product of the Year
The Jungheinrich ETV C16/C20 is chosen as product of the year by the Material Handling Product News (MHPN) on its December 2015 issue.
The ETV C16/C20 series of reach trucks is suitable for both indoor and outdoor use, including operation on smooth concrete warehouse floors or for loading/unloading on bumpy asphalt surfaces. Whether handling pallets, operating in single or multi-shift applications or frequently working outside, these reach trucks provide the ideal solution and can be used at high levels for efficient stacking and retrieval of pallets that need to be transferred in narrow aisles. Either working in drive-in racking, operating in single or multi-shift applications, or frequently working outside with an optional weatherproof cabin, the ETV C16 / ETV C20 reach trucks provide the ideal solution for virtually every application. More here: http://www.scmh.com/shop/new/jungheinrich-etv-c16c20-8/
“Each year we feature more than 750 products on the pages of Material Handling Product News,” said Modern’s executive managing editor Noël P. Bodenburg. “Beginning in 2016, each month the editorial team will select five Editor’s Choice products. We’re excited to then give readers an opportunity to help us identify what they feel truly are the Products of the Year.”
SCMH Drives Innovation at Open House Event
OCTOBER 27, 2015, WHITTIER, CA Southern California Material Handling (SCMH) opened its doors to warehouse leaders and hosted three sessions on warehouse innovation, efficiency, and productivity.
Customers and community members were led to a discussion on the latest warehouse design, techniques, and products by Jim Neidhart, SCMH’s manager for warehouse products group.
Systems Trucks Project Manager Michael Brunnet of Mitsubishi Caterpillar Forklift America (MCFA) took attendees for a ride on the Jungheinrich EKX515K— turret truck running on the highly-advanced, semi-automated, warehouse navigation system. Find out more here: http://www.scmh.com/shop/new/jungheinrich-ekx-514-516k-516-5/
Highlighting the event is the Jungheinrich 2015 ETR Roadshow which makes its final stop, after travelling across North America, at SCMH. Ray Montgomery, MCFA’s Jungheinrich Regional Warehouse Product Consultant delivered key advantages of the Jungheinrich line over other reach trucks in the market today. To preview the ETR series, please click http://www.scmh.com/shop/new/jungheinrich-etr-230-345p-8/
“As warehouse leaders, we want to make your visit worthwhile by delivering valuable sessions that can help drive innovation to your company.” SCMH COO Mike Wolfe expressed, as he welcomed the 50 warehouse leaders in attendance.
Southern California Material Handling has been in the material handling business for 75 years and is the trusted choice for top-brand lift trucks, parts, service, rental, and operator training. For more details please visit www.scmh.com.
Photo Credits: Ruben Alire, SCMH Field Service Supervisor
SCMH E-News Q3 2015
Socal Warehouse Businesses Celebrate National Forklift Safety Day with SCMH
09 JUNE 2015, WHITTIER, CALIFORNIA In promoting warehouse safety and productivity, Southern California Material Handling (SCMH) celebrated National Forklift Safety Day by hosting back-to-back workshops and discussions among its Southern California customers.
The three-hour morning session titled Warehouse Equipment Management was attended by some 30 warehouse owners, managers, and supervisors who took on valuable discussion on OSHA and the Law, Equipment Assessment, and How Asset Misuse Hurts the Bottomline.
In the afternoon, a free refresher training course was held for customers who are in need of forklift recertification.
Danny Barron, 25-year veteran of the SCMH training department facilitated both the discussion and the training.
Alfred Gallegos, Sales General Manager opened the event by welcoming the guests to the home of top-brand lift trucks, Caterpillar, Mitsubishi, & Jungheinrich in Southern California.
The event was capped by an open discussion among attendees, SCMH COO Mike Wolfe, account managers and parts and service representatives.
Major Account Manager Dan Lundy (center), PSSR Sam Apodaca (2nd from right), and Sales General Manager Alfred Gallegos (extreme right) catch up over breakfast.
Beverage World Names Jungheinrich “Warehouse Innovator”
On the launch of Warehouse Innovator Awards, Beverage World honored several companies that are leading the beverage warehouse into the future. The criteria is based on products and services that drive efficiency and productivity in the warehouse and supply chain such us automated storage systems, retrieval systems, and voice-directed warehouse management systems.
Jungheinrich coveted the “Warehouse Innovator Award” for its #ETR 340-335d series of pantograph reach trucks which allows for loads in the warehouse to be staged at higher-rack levels for greater warehouse efficiency and productivity.
On the published article, Beverage World cited that “Jungheinrich’s advanced AC technology enables lift truck operators to achieve longer run times and also lift loads up to 450 inches, which helps to maximize warehouse space. And the ETR 340-355d series’ hydraulic system delivers the fastest published lift speed in the industry—up to 160 feet per minute—in addition to variable reach and retract speeds.”
Mike Rosoff of SCMH Nominated for Make-A-Wish Volunteerism Award
Southern California Material Handling’s (SCMH) Michael “Mike” Rosoff received notification from Make-A-Wish Orange County and the Inland Empire Friday, March 20, 2015 of his nomination for the Spirit of Volunteerism Award under the Human and Community Category.
Mike, SCMH’s Warranty Supervisor has been serving Make-A-Wish for over 12 years as a wish granter and a special events volunteer. Mike is also the Make-A-Wish “ambassador” to SCMH keeping the company abreast with relevant activities and opportunities for employees to be able to help out and participate. Mike is extensively involved with the recent bake sales and apple candy grams SCMH facilitated to raise funds for Make-A-Wish.
According to Make-A-Wish, Mike is being nominated for “selflessly donating his own funds and resources to support events throughout the year and most recently helped to solicit a high-level Walk for Wishes sponsorship from his company.”
From your corporate family Mike, congratulations on your nomination! To us, you already are a winner.
SCMH E-News Q1 2015
CAT Lift Trucks Upgrades New 3000-7000 LB Capacity Internal Combustion Pneumatic Tire
Cat® Lift Trucks, a provider of lift trucks known for quality, reliability and customer service, today introduced the new GP15N-GP35N/DP20N-DP35N series of 3,000 – 7,000 lb. capacity internal combustion pneumatic tire lift trucks. In addition to delivering exceptional performance and powerful acceleration for greater productivity, the DP20N-DP35N diesel models are also built to meet and exceed U.S. Environmental Protection Agency (EPA) Tier 4 final regulations.
“We’re committed to providing our customers with top-performing and reliable lift truck solutions,” said Lucas Dumdie, product line manager at Cat Lift Trucks. “The GP15N-GP35N/DP20N-DP35N series offers the exceptional durability and high performance that our customers have come to expect from Cat Lift Trucks.”
Key features of the Cat GP15N-GP35N/DP20N-DP35N series include:
Tier 4 Final Compliant. The DP20N-DP35N models are equipped with a new 4EG 3.3L diesel engine that achieves emissions levels well below tier 4 final requirements by way of a common rail fuel injection system that precisely calculates the right mixture of fuel and air in the combustion process, exhaust gas recirculation (EGR) and a diesel oxidation catalyst (DOC) that oxidizes NOx, carbon monoxide and particulate matter into harmless carbon dioxide and water.
Enhanced Performance. The new 4-cylinder diesel engine offers high levels of productivity and performance. The GP25N (LP model) shows up to 10 percent more productivity in competitive testing with advantages in ramp performance, lift speeds and overall top speeds. Additionally, there is a wide array of options that can be added to these trucks in order to accommodate the needs of any application and complete the job.
Increased Reliability. This series has a number of features that add to the overall reliability of the truck, including the standard 500 hour service intervals that help maximize uptime. The engine protection system (EPS) of the truck monitors vital fluid levels and pressures, immediately notifying the operator when certain thresholds are reached. This helps keep operators aware and notified of the needs of the lift truck, which means less down time and costly repairs. The lift truck also features an elevated air intake and filtration system that keeps the truck running clean and helps keep the engine compartment free of contaminants.
Exceptional Operator Comfort. Featuring rubber-mounted key components and a fully-insulated steel engine hood, the new Cat series offers operators a smooth, quiet ride as a result of the low noise and vibration in the operator compartment. The lift trucks also come standard with a high-visibility mast for increased operator awareness, a full-suspension vinyl seat that is adjustable for optimal comfort and a low anti-slip entry step for easy entry and exit on and off the lift truck.
To learn more about the GP15N-GP35N/DP20N-DP35N internal combustion pneumatic tire lift truck models, visit Cat Lift Trucks.
About Cat® Lift Trucks
Cat® lift trucks is one of the most trusted forklift brands in the world. For nearly 50 years, customers have relied on the Cat lift trucks brand for quality and reliable forklifts backed by exceptional service and support through its trusted dealer network. With capacities ranging from 2,500 to 36,000 pounds, Cat Lift Trucks delivers fuel-efficient lift trucks for greater productivity and advanced electric forklifts with longer run times and a lower total cost of ownership. Cat lift trucks are manufactured and distributed by Mitsubishi Caterpillar Forklift America Inc. (MCFA), a leading manufacturer of forklifts distributed throughout North, Central and South America and the Caribbean.
SCMH Hosts Effective Credit Collection Strategies Workshop
November 12, 2014 WHITTIER, CA Southern California Material Handling (SCMH) hosted its first workshop titled Effective Credit and Collection Strategies. In partnership with the Creditors Adjustment Bureau (CAB), SCMH organized the event to share with customers and business partners, insights and techniques from speaker Neal Gold who touched on developing business relationships, creating effective policies, essential negotiation skills, reducing bad debt & credit risks, chargebacks & unauthorized deductions, and even covered bankruptcy basics.
Controller Cindy Bautista opened the event to customer counterparts in finance, given the challenging economic environment that all businesses undergo. “Very much like our customers, we aim to provide excellent service all the way to the very end of the business cycle—collecting payment. With the help of CAB, not only did we learn of new techniques but were also able to exchange insights, experiences, and strategies.”
Among the outtake of participants from the well-attended morning was having gained a better perspective on cash-flow management in a tough market.
Southern California Material Handling has been in the material handling business for 75 years and is the trusted choice for top-brand lift trucks, parts, service, rental, and operator training. For more details on SCMH please visit www.scmh.com.
SCMH Bags Kalmar Premier Partner Award
October 22, San Antonia, Texas Southern California Material Handling (SCMH) was presented the Kalmar Premier Partner award during the 2014 North American dealer meeting held at the JW Marriott San Antonio Hill Country Resort & Spa.
Kalmar, a world leader in counterbalance equipment, awarded SCMH the coveted recognition as one of the eight top dealers who exceeded sales targets. Noteworthy is SCMH’s major account manager Dan Lundy who was bestowed the top recognition for exceeding the $1,000,000 sales mark. Dan has been a consistent top performer at SCMH for 20 years. “It is an honor to be recognized for something you enjoy doing every day and all these would have not been possible without a superior product and the support of SCMH.” Dan is also responsible for the multi-million dollar equipment contract with the largest municipal water and power utility in the nation—LA Department of Water and Power.
SCMH veteran Gary Ortiz who strongly contributed to SCMH’s top ranking, was also awarded Outstanding Kalmar Salesman.
SCMH has been providing the most complete material handling solutions in Southern California for over 75 years. Visit www.scmh.com for an extensive showcase of brand new lift trucks, parts, used inventory, rental equipment, repair & maintenance, and operator training.
SCMH Gets Exposure on King of Queens
A little bird (an employee whose identity we were not able to request permission to disclose) told us about this scene from King of Queens where SCMH had a significant air time exposure. About 11 seconds of tight shot and 30 seconds of full shot while the forklift was being operated. Good thing though, our operators are well-trained enough to avoid the mishap on this scene. For our operator training programs, contact Danny Barron at 562-654-3627. Enjoy! As a valued business partner, we would like to offer your company two seats to the workshop which will be held on November 12, 2014 from 9:30 AM to 12:00 NN. Creditors Adjustment Bureau will be conducting the workshop and addressing the following topics:
- DEVELOPING BUSINESS RELATIONSHIPS
- CREATING AN EFFECTIVE CREDIT POLICY
- THE IMPORTANCE OF BEING A GOOD LISTENER
- TELEPHONE COLLECTION TECHNIQUES
- ESSENTIAL NEGOTIATION SKILLS
- REDUCING BAD DEBT & CREDIT RISKS
- CHARGEBACKS & UNAUTHORIZED DEDUCTIONS
- BANKRUPTCY BASICS
Slots are reserved on a first-come, first-served basis as seating is limited. We will be accepting registration until October 29, 2014 or until seats are available. Please Email email@example.com to register.
SCMH Holds Q3 Meeting Among Employees
Whittier, California, October 8, 2014: Southern California Material Handling, Inc. (SCMH) held its all-employee quarterly meeting at its Whittier headquarters with COO Mike Wolfe reporting on a generally positive performance for the previous quarter. The company maintained its market share over its Los Angeles and Orange County territories with three of its sales managers ranking top placements in Mitsubishi Caterpillar Forklift America Inc.’s (MCFA) Ironman program. Company updates and plans were presented but as usual, the highlight of the morning revolved around recognizing key people whose work ethics had been instrumental in propelling the company towards the right direction. Longevity awards were highlighted and employees who live the SCMH values were celebrated. The gathering was capped with camaraderie over breakfast, starting everyone’s work day just perfectly. Call 562.949.1000 for our lift truck and service specials.
SCMH Rental Solutions First to Equip Rental Fleet with Blue Light
Southern California Material Handling’s rental solutions division announces the installation of a blue safety light that is an added safety system to lift trucks. The JW Speaker Spotlight will be mounted on the brand new SCMH Rental Solutions fleet and will project blue or red LED light on the floor, 10-15 feet behind the moving forklift. According to Tony Edgar, rental and used manager of SCMH, “This added safety feature is ideal for loud, busy work environments which increases awareness of forklift traffic.” Tony adds that SCMH Rental Solutions is prided for prioritizing safety and would like for its rental clients to benefit from this safety enhancement as well. According to the Department of Labor, over 94,000 workplace injuries related to forklift accidents are reported every year, almost 80% of which involve pedestrians. Workplace safety should not be considered an expense, instead, an asset. Renting forklifts from SCMH Rental Solutions is your first step to that added safety. With SCMH Rental Solutions, you are helping protect your employees and your bottom line.
First All-Employee Meeting in New Whittier Headquarters Held
Whittier, California, July 11, 2014: Southern California Material Handling, Inc. (SCMH) held its second quarter all-employee meeting in its new facility in Whittier for the first time. Employees gathered with much anticipation to gain company updates and for a chance to bring forward work-related queries that COO Mike Wolfe addressed enthusiastically. Gathering over coffee and light breakfast is a quarterly tradition at SCMH. The brief huddle is looked-forward to not just for the important updates, but also for the camaraderie, good laughs, and exciting trivia interspersed throughout the half-hour get-together.
June 16, 2014 marked the first day of Southern California Material Handling (SCMH) employees reporting to work at its new facility located at 12393 Slauson Avenue in the city of Whittier.
While there is much unpacking left, everyone seemed to have eased in their new spaces comfortably. As a result, customers were serviced without significant downtime at all. Over 50,000 square feet in building space, SCMH’s new home is located at the heart of Los Angeles and Orange counties, accessible via the 5 and the 605 freeways. The Canoga Park branch remains the office serving the Valley and other major parts of Los Angeles. For maps and driving directions please visit http://www.scmh.com/contact-us/locations/ or call 562.949.1000.
SCMH Official Address Change Set for 16 June 2014
Southern California Material Handling announces June 16, 2014 as the official occupancy date at its new location on 12393 Slauson Avenue, Whittier, CA 90606. After much anticipation, SCMH’s extensive inventory of brand new equipment, premium pre-owned lift trucks, brand new rental fleet, and highly re-stocked parts will have an equally fresh home to call their own. “No move is easy, particularly if we are talking about the physical transfer of inventory as huge as our company’s” COO Mike Wolfe shares, “but our plans are in place and our customers should experience no downtime at all.” Wolfe assures that operations will be up and running Monday, June 16th and that SCMH’s doors, phone lines, and online communication will be open to all customers, as usual. The new facility is designed to allow a more cohesive workflow among departments and employees—translating into even more efficient results for the customers. “We are proud to have a new facility that is more conducive to entertaining clients and giving them easier access to view specific equipment they are interested in.” Nathan Figgins, Sales General Manager points out. While SCMH has invested in a facility that boasts of many upgrades and improvements, its main investment remains highly on its employees—the people who propel its growth now and into the future.
SCMH ANNOUNCES RELOCATION TO NEW WHITTIER HEADQUARTERS
Pico Rivera, California, April 9, 2014: Southern California Material Handling (SCMH) Chief Operating Officer Mike Wolfe announced during a recent all-employee meeting relocation to a new facility. The relocation to 12393 Slauson Avenue, Whittier CA, 90606 will commence in the first week of June and will be home to about 100 of SCMH’s current employees in the Pico Rivera branch. The San Fernando Valley branch will retain its current address on 8124 Deering Avenue, Canoga Park, CA 91304. The newly remodeled facility in Whittier is a welcome respite for some employees who have been in the Pico Rivera location for over 35 years. It comes with updates and an open floor plan more suited for entertaining clients and walk-in customers.
New Facility on 12393 Slauson Avenue, Whittier, CA 90606
“This is a huge deal for me, having held office nowhere else but this building. I am excited and I certainly look forward to this refreshing change!” Liz Costello of the IT Department who has been with SCMH for 29 years, shares. While a chunk of SCMH history can be traced in this 8314 E. Slauson, Pico Rivera address since 1968, the overall outlook is optimism and new beginnings as SCMH, as a corporate family, moves into the future.
SCMH will bid its current Pico Rivera location farewell in June 2014
Address: 12393 Slauson Avenue, Whittier, CA 90606 Telephone Numbers REMAIN THE SAME: 562-949-1000 (SALES) / 1-866-SCMH-CAT (MAIN TOLL FREE) / 1-877-752-3425 (RENTAL) Website REMAINS THE SAME: www.scmh.com